Information about She Leads Marketpalce

Terms of use

She Leads Company terms of use

These Terms of use are applicable  to the agreement between She Leads Company Ltd (“SLC”) and the user of our services (Platform). The Platform is operated by SLC, a private limited company registered in England and Wales, registry code 11115083, address Kemp House, 152-160 City Road, London EC1V 2NX. 

SLC is a marketplace that allows its users to offer, sell and buy advisory services, expert advice, mentoring services, event tickets and items (such as packaged services, training, courses, etc.) and communicate with each other. The actual contract for sale is directly between the seller and buyer. The SLC service may only be used in accordance with these Terms of use. SLC reserves the right to change these terms of use if required.  

Any guidance we provide as part of our service such as pricing, listing, and sourcing is solely informational and you may decide to follow it or not. Also, while we may help facilitate the resolution of disputes through various programs, SLC has no control over and does not guarantee: the existence, quality, safety or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.

Information

The Platform and the information contained herein is provided "as is," and SLC makes no express or implied representations or warranties regarding the information. Without limiting the foregoing, SLC does not warrant that information will be error-free or will meet any particular criteria of performance or quality. SLC expressly disclaims all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, compatibility, no infringement, security, and accuracy. SLC may make changes to the material on this platform, or to the products described in it, at any time without notice. The material on this Website may be out of date, and SLC makes no commitment to update such material.

If you have concerns about the information and/or statements on the platform, contact us on info@shleadscompany.com The use of the Platform is governed by our Terms of use. If you continue visiting the  Platform you explicitly agree to these terms.

Using the SLC Platform

In connection with using or accessing the Platform you will not:

  • post, list or upload content or items in inappropriate categories or areas on our sites;
  • breach or circumvent any laws, regulations, third-party rights or our systems, policies, or determinations of your account status;
  • use our Platform if you are not able to form legally binding contracts (for example, if you are under 18 years old), or are temporarily or indefinitely suspended from using our site or service;
  • fail to pay for items purchased by you, unless you have a valid reason as set out in an SLC policy, for example, the seller has materially changed the item's description after you purchased it, a clear typographical error is made, or you cannot contact the seller;
  • fail to deliver services and items sold by you, unless you have a valid reason, for example, you cannot contact the buyer;
  • manipulate the price of any item or interfere with any other user's listings;
  • post false, inaccurate, misleading, deceptive, defamatory, or libelous content;
  • take any action that may undermine the review systems;
  • distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  • distribute viruses or any other technologies that may harm SLC or the interests or property of users;
  • use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means to access our Platform for any purpose, except with the prior express permission of SLC;
  • interfere with the working of our Platform, or impose an unreasonable or disproportionately large load on our infrastructure;
  • infringe the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively, "Intellectual Property Rights") that belong to or are licensed to SLC. Some, but not all, actions that may constitute infringement are reproducing, performing, displaying, distributing, copying, reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to SLC or someone else;
  • infringe any Intellectual Property Rights that belong to third parties affected by your use of the Platform or post content that does not belong to you;
  • harvest or otherwise collect information about users without their consent; or

If we believe you are abusing SLC and/or our Platform in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Platform, delay or remove hosted content, remove any special status associated with your account(s), remove, not display, and/or demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Platform.

If we believe you are violating the Terms of use  you may be subject to a range of actions, including limits on your buying and selling privileges, restrictions on listings and account features, suspension of your account, application of fees, and recovery of expenses for policy monitoring and enforcement. If you are a seller and you offer or reference your contact information or ask a buyer for their contact information in the context of buying and selling outside of SLC, you may be liable to pay a final value fee applicable to that item, even if the item or service does not sell.

We may cancel unconfirmed accounts or accounts that have been inactive for a long time. Additionally, we reserve the right to refuse, modify, or terminate all or part of our services to anyone for any reason at our discretion.

Rights of Content

The users themselves retain the right to all text, pictures and other content that they create in the service. The users allow others to utilize the content in accordance with the nature of the service and furthermore allow the service provider to file information and data and make changes that are necessary for the service or the study, however other rights are not transferred from the users, unless specifically otherwise agreed. The responsibility of the content lies with the user, who has produced it to the service. The service provider has the right to remove any material when it deems it necessary.

Disclaimer

No guarantees of the functioning of the  SLC services are given. The users are themselves responsible for their actions in the service and they should estimate the reliability of other users before dealing with them. The service provider can under no circumstances be liable for damage that is caused to the user. The user may not store any information or data in the service, and expect it to remain there.

Policy Enforcement

When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.

The Removal of a User

SLC has the right to remove any users from the Platform and terminate their right of use of the service without any specific reason and without being liable for compensation.

Fees

SLC charges sellers a transaction fee for each paid transaction. This fee is charged automatically after each transaction. Transaction fee is 12%. It is impossible to offer free services on our platform however minimum transaction value is £1.

If you are a seller, you are liable for transaction fees arising out of all sales made using SLC Platform, even if sales terms are finalized or payment is made outside of SLC Platform. In particular, if you offer or reference your contact information or ask a buyer for their contact information in the context of buying or selling outside of the Platform, you may be liable to pay a final value fee applicable to that item, even if the item doesn't sell, given your usage of SLC Platform for the introduction to a buyer.

Additionally PayPal charges sellers a payment processing fee for each payment transaction. PayPal will automatically deduct the fee when the money is delivered from the buyer to the seller. 

PayPal fee is a combination of a percentage of the total transaction price and a fixed fee. The size of the fee is between 2% and 5%. It depends on three things: the country of the seller, the country of the buyer, and the seller's monthly sales volume. In general, domestic purchases have lower fees than international purchases and sellers with higher volumes get a discount in their fees.

PayPal's fees for domestic purchases are publicly available for merchants in the following countries:


Merchants from other countries and merchants who want to sell internationally can see their fees by logging in to their PayPal accounts and opening this page. The final payment processing fee will be shown in the automatic receipt that is sent to the seller via email after the purchase.

Listing Conditions

When listing an item for sale on SLC Platform, you agree that:

  • You are responsible for the accuracy and content of the listing and item offered,
  • Content that violates any of SLC policies and Terms of use may be modified, obfuscated or deleted at SLC discretion,
  • We may revise product data associated with listings to supplement, remove, or correct information,
  • We strive to create a marketplace where buyers find what they are looking for. Therefore, the appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:
    • buyer's location, search query, browsing site, and history;
    • item's location, listing format, price, terms of service, end time, history, and relevance to the user query;
    • seller's history, including listing practices, reviews, SLC policy compliance; and
    • number of listings matching the buyer's query,
  • To drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer,


Purchase Conditions

When buying an item on SLC Platform, you agree that:

  • You are responsible for reading the full item description before making a commitment to buy,
  • You enter into a legally binding contract to purchase an item when you commit to buy an item,

Cancellations and Refunds

Buyers can mark a paid transaction as disputed after the transaction request has been approved and before it is marked as “completed”. The Dispute feature is a way for buyers to clearly communicate to providers that they are not happy with the way the transaction is handled.

Dispute:

  • Disputing a transaction doesn’t refund the payment. 
  • When a transaction is disputed the status of the transaction changes to "disputed".
  • Both users can review each other after a dispute.

If a buyer has disputed a transaction, it is up to the seller to take action. If seller and buyer are not able to resolve the dispute, SLC will mediate to help resolve the situation. 

When buyers ask for a refund after disputing a transaction the refund needs to be processed manually. Dispute does not automatically refund the payment.

SLC uses PayPal as Platform payment system, which means only the seller can refund the transaction. The seller can issue a full refund to the buyer from their PayPal account. This means the seller needs to log in at paypal.com, find the correct transaction and click full or partial refund depending on the case.

Similarly SLC commission fee will be refunded to the seller.

PayPal will refund the percentage portion of their fees for both transactions, but not the fixed fees. 

When users use PayPal, they are usually eligible for PayPal buyer & seller protection in case something goes wrong. See https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security for more information. 

Applicable Jurisdiction

The jurisdiction that is applicable in this service and these terms of use is that of England and Wales, unless something else is required by binding law.

Liabilities

In no event will SLC be liable to any party for any damages whether direct, indirect, special, consequential or other for any use or inability to use of this platform or its contents, or of any other hyperlinked web site, including, without limitation, any damages for lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Indemnities 

SLC is indemnified from any and all claims, demand or other liabilities, including legal fees and costs, that are made by any third party due to or arising from the use of our platform and/or our services.

Dissemination of Information

Any email information received by SLC may be used to disseminate the SLC information such as newsletters and promotional material we believe may be useful to users and collectively analyse such information for trends and statistics. If you do not wish to receive such mailings, you can contact us to notify us of your wishes.

 Third parties 

Through this platform you are able to link to other websites which are not under the control of SLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Advertising

Advertisers are responsible for ensuring that material submitted for inclusion on this site comply with all relevant laws and regulations. SLC will not take responsibility for any loss of or error, omission or inaccuracy in advertising material.

Use of platform

We make no warranty that the contents of our platform is free from infection by viruses or anything else which has contaminating or destructive properties and have no liability in respect thereof. The use of our platform is entirely at your own risk.

Changes to our Platform

The information made available on our platform may be altered or removed at any time without prior notice.

Change of Terms

SLC Terms of use and Privacy Policy may be amended at any time and the new revision will take effect immediately. We will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended policies.

Contacting Us

If there are any questions or suggestions regarding SLC platform Terms of use or Privacy Policy you may contact us using the information below.

SHE Leads Company

Kemp House

152-160 City Road

London

EC1V 2NX

email: info@sheleadscompany.com